Angebot_Public

Public

Benefit from APPUiO Public for your productive applications or for flexible, standardized development environments. All components are standardized highly available.

  • Swissness

    APPUiO is operated in Swiss data centres certified to ISO27001 and in accordance with swiss banking regulators (FINMA) guidelines and is subject to Swiss law.

  • Security

    When using the APPUiO Public Platform you’re benefiting from SELinux, Federation Authentication and Let’s Encrypt. The newest Security Updates are applied regularly.

  • Support

    You’re getting personal support, as well as frequent maintenance and updates of servers. Backup and monitoring are part of the deal. Furthermore, our community is at your disposal in the chat.

  • Self-Service

    By using our Self-Service portal you’re creating, resizing, deleting and managing your environments at the push of a button. You’re having full control over your platform.

  • Pay per Use

    Costs for the APPUiO Public Platform are calculated per hour. You only pay what you were actually using. There are no setup-costs.

  • Hybrid Cloud

    There are two availability-zones on the APPUiO Public Platform: One in Switzerland and another one on AWS in Germany, including use of their services.

Included Services

  • Backup and Monitoring

    We’re backing all relevant data up once a day. Additional, available resources are visible in the portal. On https://status.appuio.ch you can have a look at the current state of the Public Platform at all times.

  • TCP and UDP Traffic

    With APPUiO, it’s possible to route Non-HTTP-Traffic into Public Clusters. This allows for customer IPs to be bound to services and provide for example databases, LDAP servers or SSH services publicly.

  • Let’s Encrypt Certificates

    APPUiO enables you to configure valid SSL-certificates signed by “Let’s Encrypt" into your routes at the push of a button. Once successfully registered, APPUiO automatically takes care of updating the certificates (that have a validity period of three months) when necessary.

  • Secure Docker Builds

    Our platform allows for the running of Docker Image Native as Docker Build. To achieve this, we extracted the build-environment.Builds are running in dynamically created, strictly separated VMs per client apart from the cluster. Additionally to our secure builds, our extension enables Docker Multi-Stage Builds. These help to optimise Dockerfiles and make them both simpler and easier to read.

  • Managed Services

    There is a first platform software, which were offering on our Public Platform as a service. We’re building the software according to your wishes and are operating it a a managed service:

    • 3 Scale API Management (Beta): API Management solution by Red Hat.
    • database as a service: manually: Postgresql, Mariadb, Mysql
    • WaF as a Service basierend auf Apache mod_sec (Beta)
  • Persistent Storage (File based)

    On APPUiO Pubilc we offer persistent storage as file-based storage based on GlusterFS.

Shared vs. Dedicated Platform

Our APPUiO Public Platform exists on shared infrastructure or as a dedicated node for you alone. Choose between the two offers depending on your needs.

  • Shared

    Order your Public Platform on a shared infrastructure through our self service portal. You receive an OpenShift-project with unlimited GB memory.

    ORDER SHARED

  • Dedicated

    You want a dedicated node and wish to independently manage several projects? That is exactly what APPUiO dedicated with unlimited projects starting at 16 GB memory offers you.

    ORDER DEDICATED

Choose the package that’s right for you

Small
  • Einfache Website mit geringen Zugriffen
  • Minimale CakePHP-Applikation mit kleiner Datenbank
  • Micro Service, GO Node.JS, Springboot, Ruby, PHP, .Net, Python
Medium
  • Komplexere Website bspw. mit PHP und einer Datenbank
  • CakePHP-Applikation mit mittlerer Datenbank
  • zwei Instanzen hochverfügbar eines Micro Services
  • Keycloak mit Datenbank
Large
  • Komplexe Applikation mit mehreren Services
  • Jenkins Build Server
  • mehrere Instanzen hochverfügbar eines Micro Services, bspw. vier Instanzen zur gleichen Zeit
  • Komplexe Java Applikation
  • Java EE Applikation JBoss EAP deployed mit Datenbank
X-Large
  • Komplexe Applikationen mit grösserer Last und Datenbanken
  • Hochverfügbare Datenbanken
  • Micro Service Architektur, etliche Services
  • Jenkins Build Infrastruktur mit diversen Buildnodes

Die CPU Resourcen werden als KCU (Kubernetes Compute Units) normalisiert, so entsprechen CPU 1000m ungefähr einem single hyperthreaded CPU Kern.

Additional Services

  • SLA Office Hours

    Support times: 09:00-12:00 and 13:00-18:00 Uhr (5x8), Reaction time: 2h, Availability: 99%

    included

  • SLA 24/7

    Support times: 7x24, Reaction time: 1h, Availability: 99,5%

    according to the arrangement

  • Persistent Storage

    per GB/day

    0.0935 CHF

  • TCP und UDP Ingress

    per Service/day

    0.35 CHF

Frequently Asked Questions

Do I need to pay for the Red Hat Subscription as well?

No, the Red Hat subscriptions are included in our price.

How do I get an APPUiO Account?

To obtain an APPUiO-Account fill out the contact form. Once verified you will receive a login from us.

How does billing work in detail?

The maximum amount of memory in MB within the last hour is multiplied by the price per hour. All hours in a month are then added up to receive the final price per month.

How does one bring an application to APPUiO?

For the first steps we have created a TechLab and explain these at Getting Started .

How often do you charge / When will I get bills?

We bill the past month at the beginning of each month.

In what units do you charge?

Bills are calculated in Megabytes.

SLA: What's the response time?

The response time starts the moment we are informed about the support case and relates to the period until support will be provided. The response time defines the time frame between reception of the support case and start of analysis work on the problem. Example: The customer informs us about problem at 16:00. With SLA model “A”, work on that support case will start at the latest at 17:00 the next day.

What are the support hours of operation?

During these time frames, support is provided by phone and/or e-mail. Customers receive the direct support phone number of VSHN. The team member responsible for support cases will acknowledge reception of the support case to a e-mail address to be defined by the customer.

What is "guaranteed availability"?

Not during announced maintenance work, excluding customer errors, reachable according to monitoring, similarly to VSHN’s terms and conditions.

What is backupped?

The whole cluster, all objects and data on the Persistent Storage is backupped. There are no application-consistent backups and restores by our support will incur cost expenditures.

What is monitored?

The cluster as a whole as well as each indiviual component is constantly monitored. Monitoring of your own application can be ordered additionaly.

What is OpenShift and how does it work?

OpenShift is the Container platform by Red Hat. Since Version 3 OpenShift relies on proven Open Source projects such as Docker and Kubernetes .

Where can I find documentation for APPUiO?

Documentation can be found at docs.appuio.ch . This is generated from Github Repo and is updated regularly. Suggestions and additions are welcome anytime.

Where can I find technical FAQs?

Technical questions are answered on our documentation page at docs.appuio.ch.

Where can I review running costs?

Current operating costs are visible in the Service Portal.

Where does APPUiO Public Platform run? Where are the data centers located?

There are two APPUiO Public Platform locations. Data is stored either with cloudscale.ch or at AWS Frankfurt according to customer’s preferences.

Who is behind APPUiO?

The two DevOps specialists Puzzle ITC and VSHN AG are working closely together on APPUiO. VSHN focuses mainly on securing the operation, whereas Puzzle mainly engineers the platform and integrates this for clients where necessary.

APPUiO PUBLIC PLATFORM

Monthly billing cycle
Monthly billing cycle